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Don’t Give Advice

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People often call me and say, “My friend was just diagnosed with cancer. What can I do to help her?” My answer is simple: Be present and don’t give advice. Being present is a matter of maintaining a connection with that person. This can take the form of visits, calls, cards, prayers and other expressions […]

Take the right person with you to medical appointments

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In a recent article, I encouraged people with cancer to take someone with them when they went to important medical appointments. When you hear the words, “You have cancer,” you tend to have trouble remembering anything else. Today, I want to suggest who to take with you on those appointments. Take someone who listens more […]

Good care is a partnership between patient and doctor

I spend much of my time helping seriously ill patients navigate the health care system. As a result, I’m constantly talking with patients about their interactions with doctors and other health professionals. Although each encounter is unique, I’m increasingly aware of some universal truths that contribute to good patient-doctor encounters. Not surprisingly, good encounters require […]